QuickBooksHEAVEN.com

In all cases...

Please call us before returning any purchase so that we can ensure that your return is dealt with smoothly. Please ensure that the item is safely packaged and, for your security, we recommend that you only despatch returns using a traceable service such as the Royal Mail Recorded Delivery service.

QuickBooks 60 Day Money Back Guarantee

If you are disappointed with QuickBooks software, you can return most titles to Intuit, the publishers, under their 60 day money back guarantee.   For more information, please see documentation supplied with QuickBooks products.

Fourteen Day Cooling Off Period

You are entitled to a fourteen day cooling-off period after receipt of your purchase. If within this period, you wish to return your purchase to us, for any reason, we will be happy to refund your payment in full. Please note that computer software must be UNOPENED AND UNUSED to qualify.

IMPORTANT! - Customers who make use of the download facility to obtain their software are not entitled to the 14 day cooling off period. Instead customers who download products and wish to return their product for a refund must send their products back to Intuit UK Ltd directly under the 30 day money back guarantee.

Faulty or Damaged Goods

In the unlikely event that your purchase is found to be faulty or damaged, we will be happy to refund your payment in full if you return the product to us within 14 days of delivery.

Privacy

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org.

We partner with ValueClick to serve ads and/or collect certain information when you visit our website. ValueClick may use cookies or web beacons to collect non-personally identifiable information during your visit to this website in order to help show advertisements on other websites likely to be more interesting to you. To learn more about this “behavioral advertising” practice or to opt-out of this use of your anonymous information, you can visithttp://valueclickmedia.com/webuser_privacy.shtml.